Get in Touch With Us
Got a question about one of the poker sites we cover, spotted something that needs updating, or just want to tell us what you think of the site? This page explains the best way to reach us and what happens once you do.
The Best Way to Reach Us
Email is the most reliable way to get in touch. Write to us at [email protected] and a member of our team will read your message personally. We aim to reply within two working days, though it can take a little longer during busier periods.
If you can, tell us upfront what your message is about — a review correction, a general question, or feedback on a specific site like Coinpoker, Bovada or Ignition. That helps us route it to the right person and get back to you faster.
What We Can Help With
- Questions about our reviews — Want to know why a site ranks where it does, how our editorial ratings work, or what a specific bonus term means? Ask away.
- Corrections and updates — Poker sites change their bonuses, deposit methods and terms often. If you spot something on the site that looks out of date, please flag it so we can check it.
- Content suggestions — If there's a topic, format, or region-specific angle on real money poker you'd like us to cover, we're open to hearing it.
- Partnership and editorial enquiries — Operators, affiliates, or other poker-focused publishers looking to discuss a working relationship can introduce themselves and outline what they have in mind.
- Concerns about problem gambling — If you or someone you know is struggling to control their gambling, let us know and we'll point you toward proper support, including the National Problem Gambling Helpline at 1-800-GAMBLER.
A Word on What This Site Does — and Doesn't — Do
We compare and review online poker sites like those listed on this site, including Coinpoker, Bovada, Stake, Ignition and others, so US players can make an informed choice about where to play. We may earn a commission when readers sign up through links on our site; this never affects how a brand is ranked or reviewed, and it doesn't change what it costs you to play.
We're not able to resolve individual account issues, process withdrawals, or intervene in disputes between a player and a poker site — those matters need to go directly to the operator's own support team. What we can do is answer questions about our content, our methodology, and how we arrived at a particular ranking.
Before You Get in Touch
A few things that help us help you:
- Check whether your question relates to one specific brand — if so, name it in your message.
- Include a link or screenshot if you're reporting outdated information on the site.
- If you're contacting us about a licensing or payment detail, let us know which US state you're playing from, since regulation varies state by state.
- If your enquiry is about responsible gambling, we treat these messages with care and will never pressure you to continue playing.
Our Commitment to Accuracy
We try to keep our coverage of poker online, real money poker sites, and welcome bonuses current and factually correct, but the online poker landscape shifts quickly — bonuses expire, licensing changes, and new sites launch. Reader feedback is one of the ways we catch things before they mislead someone. If something we've published affected a decision you made, good or bad, we genuinely want to hear about it.
For a broader look at how we approach a related market, you can also see our page on trusted non-GamStop casinos in the UK.
Please Remember
This site is intended for adults of legal gambling age only — 21 and over in most US states, 18+ where locally permitted. Online poker involves real financial risk, and no site or strategy guarantees winnings. If gambling stops being enjoyable or starts to feel out of control, free and confidential help is available around the clock through the National Problem Gambling Helpline at 1-800-GAMBLER.
Thanks for taking the time to read this far. We look forward to hearing from you.